▼

Privacy Policy

Last updated: 22 June 2026

1. Data controller

  • Controller: Joaquín Cereijo Méndez
  • Tax ID (NIF): 76934925V
  • Address: Aldea Ganón, Xil, 36638 Meaño (Pontevedra), Spain
  • Email: info@naturbatan.es
  • Phone: +34 699 455 446

Naturbatán is committed to protecting your privacy and to processing your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

2. Data we collect and purposes

2.1 Accommodation booking management

When you make a booking we collect the data needed to manage it: full name, email, phone, dates, number of guests and the payment details required to process the transaction. Purpose: to manage the booking, payment and communications related to your stay. Legal basis: performance of the accommodation contract.

2.2 User accounts

If you create a user account, we process the registration data (name, email and password) to manage your access and bookings. Legal basis: your consent and the performance of the contract.

2.3 Contact form

If you write to us through the contact form or by email, we process the data you provide (name, email, phone and message) for the purpose of handling your enquiry. Legal basis: your consent.

2.4 Website statistics and analytics

We may collect browsing data on an aggregated basis to understand how the website is used and to improve it. This information is processed as described in the Cookie Policy. Legal basis: your consent.

We will keep your data for as long as necessary to fulfil the purpose for which it was collected and to meet the applicable legal and tax obligations.

3. Data processors and third parties

To provide our services we rely on suppliers who may access personal data as data processors, with the appropriate safeguards:

  • Ionos: web hosting and domain provider.
  • MotoPress Hotel Booking: booking management system integrated into the website.
  • Payment providers needed to process booking transactions.
  • Google: maps (Google Maps) and fonts (Google Fonts) services used on the website.

We do not share your data with third parties except where legally required or when necessary to provide the contracted service.

4. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability at any time by writing to info@naturbatan.es, stating the right you wish to exercise. You may also withdraw your consent at any time.

5. Security

We apply appropriate technical and organisational measures to ensure the security of your personal data and to prevent its alteration, loss, unauthorised processing or access.

6. Third-party websites

This website may contain links to third-party pages. Naturbatán is not responsible for the privacy practices of those sites, so we recommend that you review their respective policies.

7. Changes

Naturbatán may amend this Privacy Policy to adapt it to legislative changes or to changes in how the website operates. We recommend that you review it periodically.

8. Complaints

If you believe that the processing of your data does not comply with the regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

9. Contact

For any question regarding this Privacy Policy you can contact us at info@naturbatan.es.